Fortunately we have not had an internet outage until recently. Though I can’t remember when the last time we had to use the hot spot. Prior to upgrading, both devices could connect to the hot spot without issue. We have two company provided devices, both using Cisco Anyconnect, but using different VPNs. The phone was just upgraded from a Galaxy S9 (4G LTE service) to a Galaxy A32 5G. We use the hot spot on our phone as a backup for our home internet service. Trying to run down a solution to what seems to be a not that uncommon issue.
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